Procurement Operations Professional
Delivering Procurement Solutions That Drive Business Results
Procurement professional with over 15 years of experience leading procurement operations for internationally recognized hospitality brands, including Hilton Manila and Sheraton Manila Bay. Experienced in strategic sourcing, supplier relationship management, contract negotiation, inventory optimization, and process improvement that deliver measurable cost savings and operational efficiency.
Let's build procurement processes that work—consistently, efficiently, and at scale.
15+
Years Experience
400+
Suppliers Managed
₱5.2M+
Annual Documented Savings
3+
Enterprise Brands
Rhoda Santos
Procurement Professional
From the field
Real problems I've worked through
More than fifteen years in procurement means running into the same handful of problems, over and over, at different properties. Here's what they actually looked like, and what I did about them.
What I Bring to the Team
Cost Control
Negotiated ₱5.2M+ in savings at Sheraton Manila Bay through supplier consolidation, RFQ discipline, and smarter purchasing decisions.
Vendor Coordination
Onboarded 30–50 suppliers annually at Hilton Manila while maintaining competitive pricing and zero supply disruptions.
Inventory Visibility
Built Excel dashboards tracking 400+ SKUs across demand, lead times, and stock levels — giving operations teams real-time purchasing clarity.
Procurement Documentation
Audit-ready procurement records, supplier files, and compliance documentation — maintained to enterprise hotel standards.
Core Procurement & Operations Capabilities
Procurement & Inventory Systems
Structured purchasing workflows, supplier tracking, and inventory management systems built for operational clarity.
Workflow Design
SKU Management
Inventory Tracking
Documentation & Compliance
Procurement documentation, reporting structures, and audit preparation to ensure operational accountability.
Audit Preparation
PO Management
Reporting
Strategic Sourcing & Supplier Management
Supplier research, quotation comparison, negotiation support, and vendor coordination for cost-effective procurement.
Workflow Design
SKU Management
Inventory Tracking
Operational Optimization
Improving procurement workflows and organizing purchasing operations for sustained efficiency and visibility.
Process Mapping
Workflow Automation
SOP Development
Tools & Systems Used in Procurement Operations
Procurement & Inventory
Excel Dashboards
Inventory tracking & cost monitoring
Inventory Tracking Sheets
Multi-branch stock visibility
Procurement Monitoring Tools
PO and spend management
Workflow & Automation
HighLevel
Procurement task tracking & CRM
Zapier
Workflow automation & approvals
Workflow Systems
Approval routing & task tracking
Communication & Collaboration
Slack
Team & vendor communication
Zoom
Supplier meetings & reviews
Google Workspace
Docs, Sheets & Drive
Operational Procurement Projects & Systems
Hospitality
Hotel Pre-Opening Procurement Setup
Challenge
Coordinating procurement for a hotel pre-opening with zero existing supplier relationships and tight launch timelines.
System
Sourced 400+ SKUs across categories, established supplier coordination workflows, scheduled phased deliveries, and prepared complete procurement documentation packages.
Result
All procurement deliverables met on schedule; documentation audit-ready for operational handover to hotel management.
Operations
Vendor Consolidation & Cost Savings
Challenge
Fragmented supplier base resulting in inconsistent pricing, duplicate vendors, and poor spend visibility.
System
Mapped existing supplier landscape, identified consolidation opportunities, negotiated improved pricing terms, and created vendor scorecard system.
Result
Reduced active vendor count, improved pricing consistency, and established measurable cost savings across procurement categories.
Multi-Branch
Inventory Transparency System
Challenge
Lack of real-time inventory visibility across multiple branches leading to over-ordering and stock shortages.
System
Designed Excel-based inventory dashboards with structured reporting templates for tracking stock movement, reorder points, and branch-level consumption.
Result
Achieved centralized inventory visibility; reduced order discrepancies and improved stock replenishment accuracy.
Strategic Sourcing
Data-Driven Supplier Sourcing
Challenge
Supplier selection based on relationships rather than comparative data, leading to suboptimal pricing.
System
Developed RFQ process and cost comparison matrices to evaluate multiple suppliers across quality, lead time, and price criteria.
Result
Enabled objective supplier selection decisions and identified 10–15% cost reduction opportunities through structured analysis.
My Procurement Support Process
01
Procurement Workflow Review
Understand the current sourcing, purchasing, and supplier coordination process through structured discovery sessions.
02
Vendor & Inventory System Setup
Create structured supplier tracking and purchasing workflows tailored to your operational scale and requirements.
03
Procurement Coordination
Manage supplier communication, purchase tracking, and operational reporting to keep procurement running smoothly.
04
Process Optimization
Improve procurement efficiency and cost transparency by refining workflows and identifying optimization opportunities.
Templates & Systems I've Built
Real procurement tools, not mockups — the same templates and systems used to run sourcing, vendor management, and cost control day to day.
Procurement Workflow — With Approval Gates
A 13-step workflow built in Airtable, from PR Submission through Budget Check, RFQ, Quotation Evaluation, and PO Generation to Payment Processing, with approval gates at Department Approval and PO Approval. A rejection at either gate routes straight back to PR Submission — nothing moves forward without sign-off, and the final match syncs to Xero or QuickBooks.
Sourcing & Ordering Templates
A structured 3-supplier comparison sheet that auto-flags the lowest bid per line item, paired with a standardized PO template with automatic subtotal, VAT, and total calculations.
Vendor Management Templates
A centralized supplier record — contacts, categories, payment terms, performance rating — paired with a 27-point accreditation checklist across legal, financial, quality, and operations criteria.
Cost Control & Documentation
Monthly price-variance tracking that flags supplier increases before they hit margin, a bill-of-materials monitor for reorder points across 400+ SKUs, and the SOP that ties it all together.
Procurement KPI & Spend Report
A dashboard that pulls from five working tabs — Spend by Category, Spend by Supplier, PO Cycle Time, a Savings Log, and a Spend Forecast — to surface spend vs. budget, savings, cycle time, maverick spend, and a 3-month forward forecast with no manual recalculation.
Construction Procurement Toolkit
An 11-tab workbook built for how construction projects actually run — a live dashboard tracking contract value, change orders, retention, and cost variance, backed by a Change Order Log and a Bill of Quantities costed by division, not by SKU.
Subcontractor Management
Accreditation adapted for trades — PCAB license, insurance, and bonding in place of food-specific requirements. Bid Comparison automatically excludes any bidder without verified license or bond, even at the lowest price, and Insurance & Bonding flags any COI or bond expiring within 30 days.
Interested in Discussing Procurement Roles
If you're looking to hire an experienced procurement professional — I'd love to connect.
Let's talk about what you need.
Rhodora Santos
Procurement Professional
& Consultant
20+ years streamlining procurement, vendor coordination, and inventory systems for hospitality and multi-branch operations.
